Non-Refundable Subscription
All purchases of the Alerts, Demand Supply Zone Indicator, and Screener subscriptions are final and non-refundable. Once a subscription is purchased, no refunds, partial or full, or prorated returns will be issued, even if the service is canceled before the end of the subscription period.
We recommend reviewing the subscription features and terms carefully before completing your purchase.
Subscription Period
When you purchase a subscription, you will receive full access to all product features for the entire subscription duration. Your access will automatically discontinue at the end of the subscription period unless you choose to renew.
No partial refunds or adjustments will be made if the service is canceled or unused during the subscription term.
No Auto-Renewal Policy
We operate on a manual renewal system, meaning subscriptions are not auto-renewed. At the end of your subscription period, you will receive a reminder email with instructions for renewing your subscription.
If you do not renew within the specified period, your subscription will expire automatically without any further charges. Access to all subscription features will remain active until the end of your current subscription period.
Renewal and Access
If you choose not to renew your subscription within the provided time frame following the reminder email, your subscription will expire automatically. Access to the subscription features will continue until the conclusion of the current subscription period, after which you will lose access to all features and services.
Changing Telegram or TradingView Username
To maintain system integrity, once a subscription is activated, the associated Telegram or TradingView username cannot be changed or modified during the subscription period.
Ensure the correct username is provided during subscription purchase.
Cancellation of Fraudulent or Unauthorized Subscriptions
We reserve the right to cancel any subscription deemed fraudulent, unauthorized, or in violation of our Terms of Service. Refunds will not be issued in such cases.
Exceptional Circumstances
In rare cases of proven technical issues on our end that significantly disrupt service delivery, we may offer remedies at our sole discretion. These remedies do not guarantee refunds but may include extensions of the subscription period.
Contact Information
For any concerns or inquiries about your subscription, contact our support team at info@surjeetkakkar.com